Saw handsome Nordstrom employee (How much $$)
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Date: October 2nd, 2013 11:48 PM Author: Demanding Parlor
Shoe guy: Can I help you?
OP: No, bro let me help you.
*gets on knees*
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24159689) |
Date: October 3rd, 2013 12:01 AM Author: multi-colored space sound barrier
Mens shoes or womens shoes?
If the former, 75-90k is a decent estimate at one of those stores. If the latter, probably 55-70k.
I used to work at Nordstrom way back when. I was the top salesman in a different department at a smaller major city store and would have taken home around 60k had I been willing to slog through that bullshit for a full year.
Here's the breakdown. Mens shoes has a smaller commission than womens shoes - mens is 6.75%, while womens is somewhere around 8% - but Nordstrom tends to overstaff womens shoes while keeping the mens section fairly tight. If he's a top salesman who hits certain quotas (back when, around 425k in total sales for the year) he's a "Platinum Seller" or some similar title and gets an additional percent or half percent commission bonus. Top Nordstrom sellers pull in six figure yearly salaries, as do many department and store managers. At least pre-ITE.
It is easy. It is also worse than law. Every single one of you thinking about quitting the aspie shitheads you work with to cop dat chill as fuck 11-7 Saturday shift are missing the portion of the fantasy where those exact same aspie shitheads come in to form 95% of your dickhead customer base. Worse yet, their wives might. Your coworkers will largely be backstabbing proles.
Will take Qs for a few minutes, on the off chance that anyone is interested in the odd shit that goes on behind the scenes at a Nordstrom.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24159782) |
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Date: October 3rd, 2013 12:46 AM Author: multi-colored space sound barrier
depends on the department.
couture or any high-end womens shit: look like a pharma rep. you're not getting that job.
mens sportswear: here's where you want to be. this is selling dumb tommy bahama shit to fat boomers. look like a chill alpha bro.
mens shoes, suits, or furnishings: less money than sportswear, although suits will be boom or bust and you may make a killing. chill alpha bro.
the rail: minor muscletwink/GQ-slurping metrosexual.
womens shoes: full on twink
fragrance, womens or mens: extra from the birdcage
any other department: either you aren't getting hired (lingerie, purses, makeup, brass plum, etc) or you don't want to (at home, jewelry, kids anything)
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24160060) |
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Date: October 3rd, 2013 12:06 AM Author: Titillating jewess athletic conference
"Top Nordstrom sellers pull in six figure yearly salaries, as do many department and store managers. At least pre-ITE. "
yep, cr. posted similarly above. pre-ITE is the key. in obama's america, no way.
dept managers in the top stores/depts make way less than the top sales guys, i've heard. i don't think they made above 6 figs ITE, but they made close to it.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24159820) |
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Date: October 3rd, 2013 1:08 AM Author: multi-colored space sound barrier
There aren't assistant managers at Nordstrom. The hierarchy goes like this:
Store manager
Acting store manager (sort of an assistant; always a larger department dept manager)
Department managers (manager of mens shoes, manager of sportswear, etc)
Salesmen
Back end employees
Separate world: security
My department, for instance, had one manager and three or four salesmen depending on season. Manager was chill as fuck, full sleeves tatted underneath his suit, married at 22 or 23 to a hot wife, and had a life goal of moving with her to Texas. He accomplished this. I later heard he was badly injured in a car wreck.
He laid out the full compensation realities for me. Store managers pull 100-150k yearly. Department managers take anywhere from 50-60 on up. Nordstrom only promotes from within.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24160165)
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Date: October 3rd, 2013 12:23 AM Author: multi-colored space sound barrier
That kind of thing was constant. This dumb skank in my department stole 5k in sales from me one day while I was at lunch, only to have it horribly backfire (more on that later).
Another troll-faced bitch from the department next to mine screamed at me on the floor for "stealing" her customer, who walked up and asked me for help with something. I laughed at her.
The old dickhead from the suit department used to poach customers from the shirt department when the shirt salesmen were far enough away. It ended when the shirt department manager threatened to punch him in the face if he crossed the line in the tile again. The entire affair became moot when the suits manager came out of the closet (at 55), stole a bunch of money and merchandise, and disappeared, causing a shakeup in the department and the retirement of the old dickhead.
The womens fragrance manager would routinely yell at me for selling perfumes out of her department to my customers. I let her know quite clearly that I didn't give a shit. The drag queen in mens fragrance was on my side.
I poached every chance I could get from these assholes, except from the other salesmen who played fairly. The best salesman in the entire store was one - he called me out of the blue a few times to give me credit for sales he saw me help with on customers of his.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24159933) |
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Date: October 3rd, 2013 12:34 AM Author: multi-colored space sound barrier
see above re: dumb skank.
This older but well-dressed gentleman shows up one day. He buys something simple with a top-tier Nordstrom CC. I help him. Nordstrom CCs are usually gold: people with them return their items less frequently than ordinary folk, and never get a bunch of help and then disappear without buying it.
The next day he returns, wanting an odd assortment of higher-end items from all around the store: Tumi luggage, soft robes, Ferragamo shoes and belts, Faconnable shirts, etc. It takes forever, and he continuously tells me stories I don't want to hear about how his wife of 25 years left him and how much he loves Nordstrom. Something is off about this man. I help him amass a small pile, make clear to the other employees in my department that it was my sale, then go to lunch while the gentleman also eats. Fat Bitch takes my sale on the grounds that he "wanted to switch one of the Tumi bags." Bullshit.
The next day he comes back again. And again the day after. And so on. Each time, I ignore him to help other customers. By the end of the week, he's simply calling out to Fat Bitch by name and expecting to be waited on while he sits in the comfortable chairs. She runs ragged dealing with his requests while I take all the other customers. Serves that bitch right.
Finally, we get paid a visit by Remington Steele.* He explains that the man is a total mental case who has been caught multiple times sleeping in the show beds in the At Home department by day and wandering the streets of the city by night. The merchandise he bought over the week simply sat in a pile in the back of some department.
With mild schadenfreude, I returned several thousand dollars worth of crap. Fat Bitch left to go back to car sales shortly thereafter.
*Nordstrom security personnel pick porn star fake names for intercom use. Department telephone paging codes are identical across all stores; if you hear "Remington Steele, 50" security is being paged. Security is its own bit of hilarity.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24159990) |
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Date: October 3rd, 2013 12:52 AM Author: Glittery kitchen
this is really interesting bro, tahnsk for posting
what was the best part of the job? worst part?
did you run into any hot chicks? pick up any? or are you fked since it's the men's section? any hot female coworkers?
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24160090) |
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Date: October 3rd, 2013 1:06 AM Author: multi-colored space sound barrier
TONS of hot pussy. A few were "page X/hometown hotties/etc girls" in Maxim, FHM, etc. Many working in the mens section as well. They were largely chill, but gossipy. I chose not to shit where I ate, but, of course, wonder what the fuck I was thinking now.
best part of the job was spending the day talking to cool people. You'd get some interesting folk coming through every now and then. I once did $7k in sales to a maverick offshore drilling and salvage tycoon with an MD. Took 4 hours, mostly of us shooting the shit. He had his sweet Southern secretary call me a month later to buy another $1500 worth of shirts sight unseen. "Just ship him one of everything in an 18 neck."
Watching undercover security stalk shoplifters was always fun.
Worst part of the job was dealing with everyone else, on your feet for 50 hours a week. Or the Nordy bullshit. I got HR and IT to officially exempt me from sitting through IT training sessions, since anybody with a room temperature IQ could figure out the POS systems. Everyone else had to sit through a painful morning seminar in how to push touchscreen buttons.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24160148) |
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Date: October 3rd, 2013 1:17 AM Author: Glittery kitchen
how woudl security stalk shoplifters?
how long do peopel actually stick arond in those jobs - i always thought of the salespeople as fungible, never thought about the personal shopper aspect
what are a random shopping alpha bro's chances of picking up a hawt salesgirl?
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24160196) |
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Date: October 3rd, 2013 1:22 AM Author: multi-colored space sound barrier
anywhere from a few weeks to decades. the lifers know their shit and settle in.
Most salesmen last a few months.
Your chances of picking up a hot salesgirl are decent. Nordstrom screens for attractive and friendly girls, and most of the people who work there have college degrees. They're average folk, but not true dumbs. Most of the hottest girls from my era are now either elementary school teachers or nurses, and were in school to do so at the time.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24160221) |
Date: October 3rd, 2013 1:21 AM Author: multi-colored space sound barrier
Prostitution occasionally occurred between the hotter sales girls and rich lawyers or bankers. Most of it was "soft" prostitution of the kind we're all familiar with: good-looking rich guy in his early 40s takes out the chick from BP to a few high-end dates, she blows him after date 3 while complaining that she doesn't really like him, etc. Other times it's more straight up. I knew at least two womens shoes girls that admitted to fucking guys for sales and another couple hookers from around town that would come in with different men to get outfitted for the night.
There was also a transsexual in the department next to mine. He was a great guy and passed reasonably well for female. I went out drinking with him a couple times - in his female form, he was a notorious promoter/hostess for several high-end area bars. He would get all sorts of sweet hookups from them when we'd go out- VIP sections, free drinks, etc. He hosted drag shows a lot. I saw him around town with various men in another role frequently. I wonder what happened to that guy.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24160215) |
Date: October 3rd, 2013 1:39 AM Author: multi-colored space sound barrier
Security.
A store intercom page to "Remington Steele, 50" could mean interesting occurrences. A store intercom page to "Remington Steele," followed by the name of a department next to a door, was almost guaranteed to be entertaining. So was seeing a security guy pop up randomly in your area.
Nordstrom hires security to blend in with shoppers. You'll see them wandering the store constantly, although you might not be able to pick them out at first. That indistinctly cute girl thumbing through True Religion jeans for five minutes without being helped? The one looking up most of the time? Security. A good rule of thumb: Nordstrom floor salesmen are supposed to approach any customer in the department within 30 seconds. If an ostensible buyer floats around for longer without getting greeted, they're on a stakeout.
Our store had three full-time security. Remington Steele's real name was Tim. He was one of those ageless fit guys with what appeared to be prematurely grey hair and a goatee. It would not surprise me to learn that he was anywhere between twenty-five and twice that. He was head of security.
The other two were a short Filipino guy who liked checked short-sleeve dress shirts and some hapa-looking cute girl. I forget their names. They stalked through the store pretending to look at merchandise while Tim handled arrest paperwork and did physical takedowns when necessary.
The most entertaining part of watching security was the spiderweb trap game. Nordstrom does not care about pursuing inchoate shoplifting, presumably for liability purposes if they got such a determination wrong. Security would watch like a hungry cat, but only move on thieves once they physically exited the door. The more savvy shoplifters, upon being caught, would run back in rather than out - if they reached the safety of the store, they could claim no intent to deprive Nordstrom of the goods. Thus, many physical battles between shoplifters and security featured Tim wrestling the perps to hold them outside the store until the other security employees could corroborate the stop happened outside. I once saw him actually fucking suplex and drag back a much larger Mexican with several stolen shirts right outside my department. Dude must have been a HS/college wrestler. It was 180 as hell. We laughed about it later.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24160306) |
Date: October 3rd, 2013 1:57 AM Author: Rose school
do you know crossdressers when you see one?
i tend to shop a lot of these stores... but in the women's sections. wonder if they ever wonder...
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24160411) |
Date: October 3rd, 2013 2:21 AM Author: multi-colored space sound barrier
The Floor Bathroom (And Why Never To Use It)
Part One
Nordstroms tend to have two sets of restrooms: floor bathrooms out in the sales area, and employee bathrooms hidden deep in the back.
At first, the floor bathroom seems like a good idea. It's closer - merely across the sales floor between the Rail and Mens Shoes instead of down a flight of stairs and into the bowels of the building. Eventually, all Nordstrom employees learn to ignore it entirely in favor of the longer walk.
Walking into the floor bathroom was like playing roulette. Sometimes it would be clean and empty, and one could urinate peacefully and get back to the customers. Other times some new odd horror would be lurking within: junkies locking themselves into stalls to shoot up or nod off, crazies losing arguments with the mirrors, screaming children climbing on the sinks. The layout of the floor bathroom intensified the mystery; the door was sunk into a diagonal wall around the corner from my department and opened in the other direction from my path, making it impossible to see within until too late. Once inside the shit hut, another unknown beckoned. The stalls were the closest toilets to the door, with the urinals hidden around another corner artificially formed by the smaller stall. The room was small enough that turning the corner to piss often brought me into sudden and immediate physical confrontation to whatever fresh torment the bathroom held.
The initial hint I got to skip the floor bathroom came early in my tenure when I rounded the stalls, unzipping my pants on the fly, to come crashing directly into a filthy and mostly naked homeless man who had jury-rigged both urinals into a makeshift shower. He was repeatedly flushing both commodes and redirecting the waterfall stream to bathe himself with the aid of a rag, or possibly a used T-shirt. He actually stepped aside and offered to let me pee before continuing. I declined, as he had managed to flood that portion of the floor with an inch plus of standing water more accurately pegged as a piss/filth/soap homeless soup. The stall was almost as gross.
The next clue came not long after in the guise of a six foot eight, 300 pound drunk Indian. Feather, not dot. Think a shithoused Shep from Fargo. When I say drunk, I mean he was laying on the bathroom floor half in a stall and half-coherent, singing those syllabic tribal dance songs to himself. The alcohol smell emanating from his pores was so strong it was as if he had intentionally dumped several handles of vodka over the bathroom and mixed them with ball sweat. It was choking.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24160516) |
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Date: October 3rd, 2013 12:05 PM Author: multi-colored space sound barrier
Then: it was taken out of the next paycheck. There was nothing worse than logging in for what promised to be a shitty day of work and seeing that you had sold -800 for the day thus far. The lifers were the ones who were able, much like poker pros on a cold streak, to ignore both the good and bad days altogether in the even-keeled search of long-run commissions. The drive-by shooters, like me, were in an almost manic mood trying to maximize the daily score and get the fuck out.
Each Nordstrom employee has an employee number. Analogous to ICQ, those with a six or even five digit number were true Nordy OGs; seven digit numbers were the norm. To make a sale, you would enter your number into the POS terminal, scan the item, and press the sale button on the touchscreen. Upon completion, two things printed out of separate devices. One was an ordinary receipt containing both the employee number and a list of items purchased. (If you have a Nordy receipt, it's near the top, right under the barcode.) The other was a small, rectangular return tag, just a barcode sticker, that had the employee number information in it.
When a customer showed up with a return, the first thing you checked was whether they had a receipt with them. Often times the answer was no; Nordstrom was OK with that, except from specifically identified scammers. If they had no receipt, you could look for the return tag to scan the return. If that was also missing, or the employee forgot or "forgot" to look, the return would be zeroed out - you would manually input 000 as the selling employee's number in the POS return menu - and the transaction completed.
Clearly, the incentive as a selling employee was to minimize the chances a return would get charged to your account. Failing to give somebody a receipt was not an option, so the tactics most often used would be to put the return tag on something likely to get thrown out, like the price tag; on something where it was likely to get removed and forgotten, like the clothes surface; on the receipt itself, to hedge your potential return exposure; or, in the cases of particularly problematic customers thought likely to return things, just to throw the return tag out instead of affixing it to the item.
The greatest Nordstrom arbitrage of all is an exchange. Salesmen love exchanges, especially when the customer wants the same item in a different size, or the same size item in a different color. The latter happens frequently with middle-aged men whose wives purchased them a set of new 16.5-33 dress shirts in "totally fucking gay colors" (surprisingly common quote) like peach, magenta, purple, pink, and occasionally too-light blue. The salesman handling the exchange gets credit for the new sale, while the old salesman gets dinged. On an exchange, I could thus get hundreds of dollars in sales simply for walking into the back, grabbing a handful of shirts off a shelf, and handing them to the customer.
Exchanges are even better when the item is correct but size is wrong; then, the customer has usually ripped off all the tags and lost the receipt at home prior to the return. Thus the arbitrage: selling mens dress clothes in a conservative style to his wife shopping alone gave you an essentially risk-free play at doubling your money on the sale if he came back in a couple days later for a quick exchange.
There was one minor change while I was there when Nordstrom eliminated the return tags in favor of UIIs: Universal Item Indicators. I think these are still used: they're rectangular but much more square than the previous return tags, about the size of a postage stamp in a landscape ratio, and consist of a barcode. That barcode contains all the information from the sale, like a mini-receipt. The advent of UIIs made it more difficult to "forget" to put the sticker on the purchase, as UIIs had to be individually scanned in front of the customer before scanning the item. However, UIIs opened up the possibility for another breed of return scam. That's a subject for another poast.
Now: I have no idea how returns are calculated. Ordinarily, I would assume the same principles applied; however, Nordstrom was the defendant in a class-action suit about their return deduction policy. They settled the claim for $12 million. The lawyers got half. I got a $39 gift card.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24161554) |
Date: October 4th, 2013 12:20 AM Author: multi-colored space sound barrier
Will resume poasting ITT probably Tuesday. Upcoming features include The Floor Bathroom (Number Two): Part Two
The Evolution of Return Scams
The Break Room: ProleChick Heaven
Guess Race: A Demographic Primer On Customers
Please continue to bump thread so I don't have to go hunting for it.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24166179) |
Date: October 10th, 2013 3:03 AM Author: multi-colored space sound barrier
The Floor Bathroom, Part Two
The phone call came ten minutes too late to warn me. I had already entered the floor bathroom and been assaulted by the issue our receptionist/dispatcher was nervously attempting not to giggle through.
Fresh shit - that is, shit outside the toilet - has a distinct and alive bouquet above the usual shit smell, somewhat akin to rotting flowers. I know exactly what fresh shit smells like, because this particular gentleman was not the first to cack his pants on the Nordstrom sales floor. The first guy, however, did it right, or at least as right as defecating all overself above the age of three can be done. He took an embarrassed pose as close to the elevator door as possible, the angry streaked puddle down the back of his pleated Boomer khakis displayed to the store just long enough for him to get straight the fuck out of there without being identified.
Our toiletdweller did not do it right. His chosen course of action upon fouling himself was to pull out his cell phone and call the main Nordstrom line, asking to be put in touch with the mens department to buy a set of new clothes.
I had to clear it with Remington Steele first, as taking merchandise into the bathroom was a Constanzaesque no-no. Tim took the Solomonic approach, deciding that I could enter the bathroom to get the guy's drivers license and credit card, sell him the merchandise, and then bring it into the shitter once paid for.
His drivers license told me exactly who he was - a well-off partier in his mid-30s who lived within easy walking distance of the store. Why he chose not to simply rush home like the earlier literal Shitboomer remains a mystery to me, but I figured he'd had a bad enough day and opted not to gouge him on the clothes he was buying sight and price unseen. He ended up spending around $160 by shakily signing the credit card merchant slip under the stall door and receiving his bundle without return tags or receipt, as explicitly authorized by security.
Had I known what he decided to do next, I would have run him for at least $400. Wearing his new duds but absolutely reeking of feces, this bloodshot-eyed idiot continued to shop for the next hour, spending a good chunk of that time shamelessly hitting on the morbidly obese Hispanic single mother who shared the fragrance counter with the transsexual mentioned earlier.
After striking out, he made his way over to my department, extending his hand in thanks. I'm not sure what possessed me to actually accept the greeting - perhaps a brief flash of loyal customer service, perhaps some misplaced solidarity with a guy in an awkward situation. As our palms met, I felt the unmistakeable crumple of a $20.
Nordstrom employees are not allowed to take tips. I made an exception. The bill still smelled like shit two hours later.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24204680) |
Date: October 10th, 2013 3:56 PM Author: Shaky painfully honest school cafeteria
MOAR PLZ
Share us your wisdom about return scams and ProleChick Heaven.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24207164) |
Date: October 11th, 2013 2:31 AM Author: multi-colored space sound barrier
The Evolution of Return Scams, Part One: My First Time
SEVEN PERCENT of Nordstrom returns are fraudulent. This barely deters the company from pursuing its explicit philosophy that an unsatisfied customer can bring anything back to the store, anytime, with or without documentation. As trainees, we were repeatedly informed that we could never get in trouble for processing a return, and were told the admittedly apocryphal but accepted story of the woman who demanded - and received - a return of her four worn tires. Nordstrom has never sold tires. As the tale goes, she had purchased the offending items from a tire store previously located at the site of a Nordstrom. Her logic that she had literally bought them "right here" was enough to convince the department manager to give her credit.
I got scammed at least three times. More fairly, I got scammed once; the other times I knew immediately what was going on but processed the return anyway in accordance with the company ethos.
The man who actually fooled me into taking a fraudulent return was an expensively sportsweared - think Polo khaki shorts and a Tommy Bahama shirt - white male in his early 40s pushing one of those obnoxiously oversized strollers with what I can only assume was his child inside. He wanted to exchange a pair of Oakley sunglasses for another model. Note the con: he asked to exchange an item, not return it.
Successful grifters will often claim the key to pulling off a ploy is to engage the mark's greed. An exchange triggered mine: I got to throw the other pair in the back and make a commission on the new pair for almost no work. A return, on the other hand, promised to be a pain in my ass for no money. I was more likely to scrutinize a returned item.
He took his new sunglasses and wheeled off with his progeny. My department manager arrived ten seconds later with a look on his face like I had just taken a fresh shit on the floor. Evidently the guy was notorious throughout the region for ripping us off and had simply waited until the new guy - me - was around to do it again.
My manager took the returned sunglasses, showed them to me, and promptly wiped the Oakley logo off the front with his thumb. Oops.
The moral of the story, if there is one, is that I made twelve dollars and fourteen cents.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24211068)
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Date: October 11th, 2013 2:39 AM Author: Titillating jewess athletic conference
180^180.
moar.
what'd the mrg say to you, if anything, after wiping off the logo?
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24211091) |
Date: October 14th, 2013 1:32 AM Author: multi-colored space sound barrier
Return Scams, Part Two: Frank Talk
She was six foot six and looked like LeBron James. It was unquestionably a fraudulent return, but the products heaped on my counter were Nordstrom-branded maroon tag shirts, lending it at least minimal credibility. They had once been white. I flipped the insides of the front panel over to gauge the age of the cloth.
I wasn’t attempting some sort of count-the-rings guesswork with the pinpoint Oxford fabric. All Nordstrom house brand shirts – the eponymous bottom-end maroon label, the “John W. Nordstrom” ivory label, and the Faconnable faux-European flagship line – have date codes on a sewn-in tag. The tag is located on the bottom of the inside front of the shirt, directly opposite either the button strip or the buttonhole strip. I forget which. It lists the season and year of manufacture. Nordstrom replaces most of their stock seasonally, with out-of-date merchandise going to the Rack. Durable goods with less turnover like shoes are spared this treatment, remaining at main stores for far longer.
Her particular post-white shirts were from Fall 1999, were in several different sizes, and looked as if she had pit-sweated through every single square inch of fabric. Despite every indication that they had been sourced from the garbage, however, the situation promised to be a larger pain in my ass if I rejected the return than just took it and disposed of the evidence through an NQC before management could tell me otherwise.
Returned Nordstrom merchandise, regardless of condition, gets “NQCed.” NQC stands for Nordstrom Quality Control. All returned goods get an NQC tag and are dropped off in the bowels of the store next to the garbage compactors to disappear New Jersey-like to God knows where. Maybe New Jersey. At the NQC, it gets sorted by condition. The palatable shit goes to the Rack. Most of the remainder goes to Nordstrom Last Chance, a self-explanatory shithole in the middle of nowhere where people undeterred by mystery stains can pick up epic bargains. The truly egregious shit probably goes directly to starving African children to replace the worn Buffalo Bills Super Bowl Champions clothing they’ve been passing down for a generation.
Most of the time, we just threw all NQC merchandise in a pile in the back of the department until someone could be bothered to take it down. Unfortunately, that increased the risk my manager would see it and get irritated. Returns counted against his department just as retuned items counted against our sales. While I couldn’t get in trouble for a return - even a steaming pile of bullshit return like this - he would be less than thrilled with me for taking it and would probably make me do some sort of bitch work like cleaning mirrors or helping move holiday sale items in revenge. Taking it down to NQC immediately eliminated that risk.
Procedurally speaking, the easiest way to return crap to Nordstrom is to ask the salesman to refund the credit card it was purchased on. Your receipt and UII tag contain this information, and it can be accomplished with zero hassle. Assuming you no longer have the receipt or UII, the next easiest way is to accept store credit in the form of a gift card. Salesmen will do this cheerfully, as it requires almost no work and is encouraged by all levels of management.
She did not want a gift card for her garbage shirts. She wanted cash. Cash was a pain in the ass: we had to take a drivers license and manually type in all the information in the system. Asking for cash during a fraudulent return is generally a bad idea; salesmen and department managers will scrutinize the return, and the system tracks repeat offenders.
She only had one form of ID in her purse. It was a Blockbuster card. Her name was Frank.
Frank had to settle for a gift card.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24229595)
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Date: October 15th, 2013 12:34 PM Author: sepia center cumskin
If the Nordstrom return policy is so generous would it be possible to just buy from Nordstrom Rack or Ebay and then go to the store to return it/exchange it?
You could probably do $5000 worth of business before being shut down.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24237791) |
Date: October 16th, 2013 2:45 AM Author: multi-colored space sound barrier
Return Scams, Part Three: Why UIIs Came To Be
If you’ve been paying attention so far, you’ll remember that Nordstrom switched from return tags to UIIs (Universal Item Indicators) sometime in late 2005. They did this to “improve inventory tracking,” which is code for “eliminating return tag scams.”
Nordstrom’s POS system has a rudimentary warning built into it for unreturnable items. Anything that’s already been returned makes the screen flash red, signaling the salesman not to return it. The same is true for items sent to the Rack, with a few caveats. More on that in a minute.
While the Nordstrom receipt always carried the entirety of the sale information in the barcode, telling the system the details of the purchase and alerting it to multiple returns, the old return tags only carried the selling employee’s number. The original return scam thus functioned like this: the scammer would purchase the goods at the Rack or steal them outright from the store, fish around in the garbage for a return tag, and affix it to the item. Because the scanned return tag came up as being sold at a mainline store, the return gained credibility. Diligent salesmen would often Sharpie over a used return tag to avoid being the victim of the scam, or tear them into pieces before throwing them out. Extra-diligent salesmen would compare the tags to the returned item to ensure it matched the correct price. Salesmen usually only bothered to be extra-diligent when the return tag came up with their number.
The UII changed that by functioning as a mini-receipt. The UII contains all the information in the sale, meaning the tags themselves are tied in the system to the individual item. A scammer with a carefully torn return tag from a $49.50 shirt could return a pair of $300 jeans. With the UIIs, that was no longer possible.
The UIIs, however, lent immediate credibility to any return. The system was now tasked with catching all errors and fraud, absolving the sales force from spending any mental energy on checking veracity. In short, the system built in its own fail point.
The UII scam operates in one of two ways.
The outside version requires a decent understanding of Nordstrom products; I won’t encourage anybody by providing a list, but most of you are smart enough to figure out at least a few that will work. The scammer goes to the Rack, finds fairly common mid-to-high end goods that aren’t date coded and are likely to have all the tags removed shortly after purchase, and takes them back to the mainline store without receipt or UII tags. The scammer then politely informs the salesman he purchased the goods at that store, or at another mainline Nordstrom, and prepares to argue for a few minutes if the system tells the salesman that the items were sent to the Rack. As all Rack items were once Nordstrom mainline items, a split exists in acceptable return procedure: an item bought after being Racked can only be returned to the Rack, while an item bought from a mainline store before the rest of the stock was Racked can theoretically be returned for full price to the mainline store.
The dumb scammer immediately asks for cash or to put the return on his credit card. The smarter scammer asks for the balance on a Nordstrom gift card, which salesmen are explicitly told to push. The gift card is then used to purchase expensive items later, which can be easily returned for money or sold externally. The smartest (and most time-blessed) scammer of all gets the salesman to exchange the scam item, then returns that item for a gift card to a different store. Note that either the second purchase in the gift card method or the exchange completely legitimizes the subsequent return, as the items therein will bear real Nordstrom mainline store UIIs. The gift card method also sanitizes the later purchase from being associated with the initial return.
The inside scam is more daring and requires concurrent employment as a salesman. Essentially, the salesman goes to the Rack on an off day and buys several nondescript, popular, and suitably indistinguishable items concurrently sold at both mainline and Rack stores featuring no or common sizing, no date codes, and a decent margin between the mainline store and Rack prices. Once again, you figure it out. He then keeps an eye out for purchases of those same items during the course of his shift. Upon ringing those purchases up, he keeps the UII tags for himself, affixes them to his cache of items, and returns them before the purchaser can. His outlay is the Rack price plus any commission he would have made on the items. One kid got fired from my department for pulling this scam. He didn’t care all that much, as he traded in the retail world a month later to matriculate at HYS.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24243576)
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Date: October 16th, 2013 6:01 AM Author: sepia center cumskin
"The smartest (and most time-blessed) scammer of all gets the original salesman to exchange the scam item, then returns that item for a gift card to a different store."
How is it possible to go to the original salesman if you buy the scam item from Rack? There's a lot of emphasis in your post on laundering by finding UIIs or purchasing through gift cards.
I guess there's a high rate of refusal if you look like a scammer. And if you take a cash return, your info will be recorded and it will be very likely you will get refused service the second time you try a return?
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24243814) |
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Date: October 16th, 2013 11:37 AM Author: multi-colored space sound barrier
EDIT: I took the word "original" out for clarity.
"Original salesman" in this context refers to the salesman who takes the return or exchange of the scam item, not the low-end hourly wage prole manning the register at the Rack.
To be honest, I never got to see firsthand the consequences of known repeat scamming. I do know everything is tracked and several cash returns of the same item to Blake W. Scammer, DL#TTTSEF-180 would spur some investigation. Possibly criminal charges.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#24244549) |
Date: July 28th, 2017 12:17 AM Author: Violet kitty cat
Xo 2007: "How to cop job at Norton Rose in London?"
Xo2017: "How to cop jerb at Nordstrom's in mall?"
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#33871621) |
Date: February 8th, 2018 11:58 AM Author: multi-colored space sound barrier
The Break Room: Prole Chick Heaven
The break room was an altar to the emotional comforts routinely relied upon by lower middle class women: dimmed lighting, carbohydrates, and Oprah. The latter was playing on a large television at the front of the space every time I set foot within, with one exception where Steve Harvey was consoling a different fat black woman about God knows what. The remainder of the room was set up with the kind of melamine and steel chairs and tables favored by many high schools. Each of these, regardless of the time of day, was occupied by a rapt woman in a cheap suit and too much makeup. These women absently-mindedly grazed on their pita and hummus, or chips, or bread and cheese and grapes, as they paid unerring attention to Oprah.
God help you if you disturbed the atmosphere. Any interruption to the two-dimensional crystalline deity was met with a slow but silent glare from every participant, a telepathically choreographed ritual informing the interloper of his excommunication from the herd. Just walking in there as a male was enough to receive a minor taste. Men did not frequent the break room. They ate lunch outside, or simply disappeared while off shift.
The younger and cuter women also tended to avoid the break room. The Brass Plum/Rail girls wandered to the mall food court or off on quick dates with whichever mid-30s to mid-40s lawyer was sexlessly spending money on them that week. These girls, generally 21-25 and not yet drained of the effervescence that seems to disappear by 29 and 30 extra, found the break room unsuitably morose.
No, the break room was the sole domain of Prole Chicks resigned to their fate. They amassed each day for break to consume psychological garbage before sighing, steeling themselves with a visible and occasionally audible transformation, and heading back to the sales floor to sling other psychological garbage in merchandise form.
(http://www.autoadmit.com/thread.php?thread_id=2377005&forum_id=2#35355147) |
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