Date: June 21st, 2021 11:25 PM
Author: ultramarine sanctuary juggernaut
MARKETS PERSONAL FINANCE
The Post-Covid-19 Rules of Tipping
The pandemic changed how we think about gratuities. Here’s what you need to know as the economy and social life creep closer to normal
Tips for workers overall have declined significantly during the pandemic, one survey says.
PHOTO: ROGER KISBY/BLOOMBERG NEWS
By J.J. McCorvey
May 15, 2021 5:30 am ET
PRINT
TEXT
292
Listen to Article 6 minutes
00:00 / 06:10
1x
This article is in your queue.Open Queue
For the past year, whenever Jillian Seroka picks up her usual almond milk cortado from Oslo Coffee Roasters in the West Village neighborhood of Manhattan, she is presented with a prompt on the point-of-sale iPad asking how much gratuity to add on top of her $6 bill. She typically tips $3.
“Sometimes, I walk away and I’m like, I probably could have gotten an appetizer at a restaurant for that price,” says Ms. Seroka, a 29-year-old who works as an advertising account manager.
Since the onset of the coronavirus pandemic, she says she has found herself tipping service workers 30% or more to champion businesses that have struggled to stay afloat.
YOUR MONEY BRIEFING
How Will Tipping Change Post-Pandemic?
00:00
1x
SUBSCRIBE
“I feel good about it for supporting them but sometimes, by the time the tip is done and your different specifications with your coffee, you’re like, ‘Oh my God, I need to get my spending under control.’ ”
WSJ NEWSLETTER
Notes on the News
The news of the week in context, with Tyler Blint-Welsh.
I would also like to receive updates and special offers from Dow Jones and affiliates. I can unsubscribe at any time.I agree to the Privacy Policy and Cookie Notice.
SIGN UP
Tipping on credit cards increased nationwide last summer, according to Mike Lynn, researcher and professor at Cornell University’s School of Hotel Administration. Analyzing data from payment company Square, Prof. Lynn found that credit-card tips for quick-service and full-service restaurant delivery orders jumped from below 11% before the pandemic to above 15% in May of last year.
Ms. Seroka confesses that she hasn’t been entirely faithful to Oslo. To save money on her second coffee of the day, she uses the Dunkin’ Donuts app—where tipping isn’t an option.
As more vaccinated Americans venture out to their favorite bars and restaurants, they are also confronted with a new set of circumstances when it comes to tipping. What is standard gratuity, for example, following a year that has wreaked havoc on the hospitality industry? Is it rude not to tip on takeout orders? How do I tip responsibly—to my waiter and for my budget?
Here’s how to transition your pandemic tipping habits as the economy reopens.
Tip generously, within reason
While tipping on credit cards has gone up, tips for workers overall have declined significantly during the pandemic due in part to Covid-19 safety protocols, according to a survey of service workers from One Fair Wage, an organization which seeks to improve wages. But with the economy reopening, it is time to rethink overtipping, said Diane Gottsman, author of “Modern Etiquette for a Better Life.”
The Costs and Benefits of a $15 Federal Minimum Wage
YOU MAY ALSO LIKE
UP NEXT
0:00 / 8:230:00
The Costs and Benefits of a $15 Federal Minimum Wage
The Costs and Benefits of a $15 Federal Minimum Wage
President Biden has identified raising the minimum wage as a key goal of his administration, but economists and lawmakers disagree on the potential impact. WSJ asked two economists and a minimum-wage worker what the costs and benefits of a $15 minimum wage might be. Photo: Bill Clark/Congressional Quarterly/Zuma Press
She also advises not thinking about catching up on tips you missed through the pandemic.
“It’s not necessary because we’re post-pandemic to start overtipping everyone we see,” said Ms. Gottsman. “We have to be cognizant of our own budget as well.”
Ms. Gottsman suggests tipping at least 15%, with 18% to 20% being the average, and more for exceptional service.
One etiquette expert suggests tipping at least 15%, with 18% to 20% being the average.
PHOTO: AMIR HAMJA/BLOOMBERG NEWS
Use this moment as a budget reset
Expect your budget to change from the past year, as travel and social outings begin to take shape again. This will likely be different than other kinds of budgeting you have done in the past.
“It’s not often that we’re like starting from this place that’s having sort of a break from spending in certain areas, and going into an acceleration and we’ve all had plenty of time to reflect and you know, consider what our values are and what’s important to us,” said Kristen Euretig, a certified financial planner and founder of Brooklyn Plans.
When planning a budget for eating out, you can include tips as part of that line item to monitor expenditures. As always, make sure your debt obligations and emergency fund are taken care of before planning for entertainment.
Reassess your motivations
There are different reasons to tip, according to Ms. Euretig. Think about why you are tipping and what that means to you. Knowing your motivations will help you set your budget.
Malik Lee, founder and managing principal at Felton and Peel Wealth Management, suggests thinking about tipping holistically and to know your numbers. “Is this a part of your long-term philosophy and belief? Are you giving thousands of dollars a year? Are you giving $50 to $100 a year?”
Ms. Gottsman suggests considering your community first.
Create room for regular tips and subscriptions
Since the pandemic, it seems tipping has appeared in less traditional places. In addition to restaurants and bars, creators on platforms such as YouTube, TikTok and Twitch often ask their viewers to tip. Platforms are creating mechanisms to make this easier as well.
SHARE YOUR THOUGHTS
Do you plan to tip more at restaurants post-pandemic? Join the conversation below.
Keep track of these tips, and make sure you are putting them in the right bucket of your budget.
“Those are just subscriptions, just like Netflix or Hulu or discovery+ or Disney+,” said Grant Sabatier, author of “Financial Freedom” and co-founder of BankBonus.com.
Mr. Sabatier suggests keeping a Google Sheet of recurring tips. “The challenge is, while those are small, if you don’t keep a spreadsheet with what those are, they can really get away from you.”
Yes, tipping on takeout is the new normal
One aspect of the pandemic is likely here to stay.
“Covid has caused people to start tipping for carryout and I think that could change your mind about the whole concept,” said Prof. Lynn at Cornell University’s School of Hotel Administration.
Guidance for tipping on takeout varies. Ms. Gottsman said a good rule of thumb is a minimum of 10% in consideration of servers’ reduced hours, while Mr. Sabatier recommended 15% to 20% to directly support staff making and preparing the food.
If you aren’t sure, ask
The pandemic upended so many rules in our society and establishments, so it doesn’t hurt to ask if you aren’t sure.
“When people are in uncertain situations and are not sure how they’re supposed to behave, they look for cues from what other people are doing,” said Zarak Khan, senior behavioral researcher with Common Cents Lab, which focuses on financial wellness for economically vulnerable communities. “You can just ask the person, ‘What do people normally tip here?’”
Or, if you are aiming to be more generous: “What do your more supportive customers tip?”
Copyright ©2020 Dow Jones & Company, Inc. All Rights Reserved. 87990cbe856818d5eddac44c7b1cdeb8
Join the Conversation
Become a WSJ member today and share your
voice with our community of journalists and members.
VIEW OPTIONS
SHOW CONVERSATION
(292)
WHAT TO READ NEXT...
MONEY
How to Tip Post-Covid-19
PERSONAL FINANCE
Remote Tipping Became More Popular During Covid-19
CFO JOURNAL
Arby’s Owner Promotes Executive From Its Dunkin’ Unit to CFO
U.S.
Lina Khan, Critic of Large Tech Firms, to Lead Federal Trade Commission
A-HED
Hit a Golf Ball in Yellowstone Park? Seemed Like a Good Idea at the Time
Independent of The Wall Street Journal newsroom
MARKETWATCH
Banks are offering credit cards to people without credit scores — will this really help consumers?
Independent of The Wall Street Journal newsroom
MANSION GLOBAL
250-Acre Colorado Compound with a Cowboy Saloon, Ice Cream Parlor and Four-Story Climbing Wall Asks $42 Million
SPONSORED OFFERS
TARGET:
20% off sitewide - Target Promo Code 2021 MACY'S:
Macy's coupon - Sign up to get 25% off next order KOHL'S:
30% off Kohl's coupon for Rewards members SAKS FIFTH AVENUE:
20% off first order - Saks Fifth Avenue promo code OLD NAVY:
Get 50% off 1000's of styles at Old Navy PRETTYLITTLETHING:
Extra 10% off PrettyLittleThing promo code for your orders
UPCOMING EVENTS
Jun
24
2021
11:00 AM - 5:00 PM EDT
Global Food Forum
Jun
30
2021
1:00 PM - 1:45 PM EDT
WSJ Pro Cybersecurity Webinar: Aligning IT and Cybersecurity
Jun
30
2021
7:00 PM - 7:45 PM EDT
WSJ+ Live: Daniel Kahneman and His Co-Authors on the Crisis of ‘Noise’
ADD TO CALENDAR
MOST POPULAR NEWS
Donald Trump’s Former Bodyguard Under Scrutiny in New York Probe
Donald Trump’s Former Bodyguard Under Scrutiny in New York Probe
What Investors Can Learn From The History of Inflation
What Investors Can Learn From The History of Inflation
American Airlines Cuts Some Flights to Avoid Potential Strains
American Airlines Cuts Some Flights to Avoid Potential Strains
Supreme Court Rejects NCAA’s Tight Limits on Athlete Benefits, Compensation
Supreme Court Rejects NCAA’s Tight Limits on Athlete Benefits, Compensation
Netflix Strikes Deal With Filmmaker Spielberg
Netflix Strikes Deal With Filmmaker Spielberg
MOST POPULAR OPINION
Maskless Among the Lemmings
Opinion: Maskless Among the Lemmings
How Long Can America Keep Borrowing?
Opinion: How Long Can America Keep Borrowing?
The Filibuster Helps Nobody, and That Means You
Opinion: The Filibuster Helps Nobody, and That Means You
Iran Sends a Message to Biden
Opinion: Iran Sends a Message to Biden
Arizona’s Almost Maybe 2.5% Flat Tax
Opinion: Arizona’s Almost Maybe 2.5% Flat Tax
RECOMMENDED VIDEOS
https://m.wsj.net/video/20210619/062121boosters/062121boosters_115x65.jpg
Covid-19 Booster Shots: When Might You Need One and Why?
https://m.wsj.net/video/20210621/062121usnavyblastsplash/062121usnavyblastsplash_115x65.jpg
U.S. Navy Uses Explosives to Test Warship, Earthquake Detected
https://m.wsj.net/video/20210614/061421israelnewgovtsplash/061421israelnewgovtsplash_115x65.jpg
What’s Next for Israel After the End of Netanyahu’s Rule
https://m.wsj.net/video/20210615/061521chemplantfiresplash/061521chemplantfiresplash_115x65.jpg
Video: Explosion at Chemical Plant in Illinois Prompts Evacuations
https://m.wsj.net/video/20210617/061721ransomware/061721ransomware_115x65.jpg
Why Ransomware Attacks Are on the Rise and How the U.S. Can Fight Them
WSJ PROMOTION
50% Off 1 Year
Trust your source. Trust your decisions. Let WSJ's fact-based journalism help you make sense of what's already happened and navigate what's ahead.
VIEW MEMBERSHIP OPTIONS
https://www.wsj.com/articles/the-post-covid-19-rules-of-tipping-11621071000?mod=e2tw
(http://www.autoadmit.com/thread.php?thread_id=4862336&forum_id=2#42666563)